Planning digital projects
properly from the start
until launch. Continuously.

Digital Strategy

  • Business Requirements

    The business requirements should outline the why from a business perspective. There needs to be a good business case for developing, defining and implementing the digital strategy. For example, to become more well known in the target industry, or the most common reason, the generate more digital leads. With the business requirements, KPIs should be included to help define, from a business point of view, how the digital strategy project will be successful.

  • Digital Requirements

    Digital requirements are based on the business requirements and include how you want the information relayed. It could be through a website, app, SaaS, custom installation or all of the above. For example, you would like potential clients to fill out a form on your website to book a meeting. Or, you would like new visitors to download your new integrated app.

  • Technical Requirements

    Technical requirements outline what platforms, digital tools and implementation methods are needed to carry out the needs from the business and digital requirements. These should be as detailed as possible and connect together like a solid, well built brick wall, with room for iterations, so long as they don’t deviate too far from the path set. Planning is key.

  • Implementation Plan

    Detailed timelines and task distribution for each step of the digital strategies implementation. Including risks, scope creep, possible blockers, skills required and master plan.



Digital Operations

  • Making sure everything works

    This often gets forgotten. Who is going to do what within the digital team? There is a whole backend behind all of those wonderful emails that get sent out, the new website, the implementation of all the digital strategies and the execution of the various projects in the pipeline.

  • Operations Specialist

    Having a dedicated digital operations profile, will save you a lot of hassle and stop you from running around in circles. Trust us when we say this is a critical position. Don’t have the funds? Find them. This role will help all your digital projects succeed.

  • Digital Funnel Management

    Make sure the lead flow, data and content are in alignment and working as expected. This is super important when setting up sequences where potential customers, current customers and partners can be impacted.

  • Data Analysis

    Data needs be analysed and broken down into easy to understand, unbiased metrics, ready for distribution. It is also the basis of developing a digital strategy and is integral when it comes to decision making.

  • Conversion Rate Optimisation

    A good digital strategy should include conversion rate optimisation. This is where all the different parts of a digital strategy combine to increase your business goals. By optimising the conversion rate, you are adding leads to your sales funnel and making sure all your hard work pays off.

  • Digital Reporting

    When you work with digital operations, it is important to report on your findings, reasonings, actions and implementation. This is to provide transparency but also to enable those who will be working in the system an overview of steps taken and integrations that have been instigated.

Digital Content

  • Digital Copywriting

    There are many different types of digital copywriting. From snappy one liners, to product descriptions, SEO titles, SEO meta descriptions, UX copywriting, conversion copywriting, email blasts, newsletters, blogs, press releases, cornerstone content and long-form content. Your copywriter is one of your best assets when working with digital. Make no mistake about it.

  • Content Creation

    Everything that was said about the digital copywriter, but based on strategy, personas, customer journey’s, and the formulation of content across social media, website, external vendors and multimedia channels.

  • Video Content

    Videos are at the top of the list at present when looking at content creation, but do not forget the humble copywriter, who together with your graphic/multimedia designer can be the difference between viral and on the one hundredth page of Google.

When choosing someone to help you with your SEO, look out for the following.

  • Alternate SEO streams

    Is the provider thinking of alternate ways to increase quality traffic to your website? For example, backlinking, PR, forums, and communities. All of these can help, alongside social media, to increase quality website traffic.

  • SEO

    Search engine optimization is the process of growing the quality and quantity of website traffic by increasing the visibility of a website or a web page to users of a web search engine. SEO refers to the improvement of unpaid results and excludes direct traffic and the purchase of paid placement.

  • Technical SEO

    Technical SEO is the process of optimizing your website for the indexing and crawling phases. With technical SEO, you can help search engines, such as Google, access, crawl, read, determine storytelling rate, and index your website easily and with maximum impact.

  • Content SEO

    Content SEO is a key part of any SEO strategy. Without content, it’s impossible for your site to rank in search engines. It’s, therefore, crucial to write and structure quality content. Hire a good copywriter to create long-form content that is over two thousand words in length, that is engaging and tells a story.

  • Website Speed

    Any good digital strategy should include the process and actions in place to minimize website speed, optimising image sizes, including alt text on images, ensuring mobile websites are fast and easy to interpret, 404 errors (page does not exist) and sitemap crawlability.

  • Link Building SEO

    Link building is one of the many tactics used in search engine optimization(SEO) because links are a signal to Google that your site is a quality resource worthy of citation. Therefore, sites with more backlinks and internal links earn a higher ranking, which equates to more people seeing your site. It’s important to gain backlinks that are of quality content, has a lot of traffic and is applicable to your target market.

UX Design

The user experience should be at the forefront of your mind. True UX is how your website or app visitors interact with the user interface, your web page. By creating an easy to use user experience, you enable people t find the information they need quickly, find the service they need without stress and purchase without jumping through to many hoops.

GDPR Compliance

The General Data Protection Regulation (GDPR) is the toughest privacy and security law in the world. Though it was drafted and passed by the European Union (EU), it imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU. The regulation was put into effect on May 25, 2018. The GDPR will levy harsh fines against those who violate its privacy and security standards, with penalties reaching into the tens of millions of euros.
Taken from the gdpr.eu website.

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